As a Bar Crew Member, you'll be a key player in creating memorable and enjoyable experiences for our guests. Your excellent communication skills and friendly attitude will shine as you prepare drinks and engage directly with everyone who visits our bar.
Nitty Gritty Details:
Consistently provide outstanding guest service by expertly preparing beverages and contributing to a fun and entertaining environment.
Keep supervisors informed of any issues or unusual situations, taking prompt action or suggesting solutions.
Deliver efficient and timely beverage service, managing wait times effectively and communicating necessary information to guests, fellow team members, and managers.
Greet guests warmly and enthusiastically while handling various tasks. Always smile and acknowledge guests upon arrival.
Assist guests with their drink selections, answer questions knowledgeably, and offer helpful suggestions.
Prepare and serve a wide range of alcoholic and non-alcoholic drinks accurately and efficiently, following established recipes and standards.
Maintain a clean, organized, and well-stocked bar area, ensuring all supplies are readily available.
Accurately and responsibly handle cash and credit card transactions.
Verify guest identification to ensure they meet the minimum legal drinking age.
Monitor guest alcohol consumption responsibly and intervene appropriately according to company policies and legal guidelines.
Bid farewell to departing guests, ensuring their satisfaction and inviting them to return.
Inform the Manager of any guest who appears dissatisfied or expresses a complaint.
Adhere strictly to all company policies and procedures regarding the responsible service of alcohol.
Assist with stocking and maintaining the bar inventory.
Regularly clean and sanitize glassware, bar tools, and all work surfaces.
Work collaboratively with other team members to ensure smooth and efficient service throughout the venue.
Maintain a positive and cooperative working relationship with all company team members to promote a harmonious and productive atmosphere.
Must meet the minimum legal age requirement for serving alcohol in the relevant jurisdiction.
Requirements:
The physical demands described below are representative of what a Bar Crew Member must be able to do to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this position, the Bar Crew Member will frequently be required to:
Maintain a friendly and approachable demeanor, smiling often.
Be available to work flexible hours, including days, nights, and/or weekends as needed.
Perform effectively in a high-volume, fast-paced environment with potential noise and distractions.
Read and understand both handwritten and printed orders and instructions.
Lift and carry items weighing up to 30 pounds, such as beverage cases or trays of drinks.
Move throughout the facility and stand for extended periods of time.
Walk or stand for the entire duration of the shift.
Frequently reach, bend, stoop, and wipe down surfaces.
This job description is intended to convey information essential to understanding the scope of the Bar Crew Member position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.
Dave & Buster's is an equal opportunity employer and is committed to a policy of nondiscrimination in all aspects of employment in accordance with all applicable Federal, State, and Local laws.
Dave and Buster's participates in E-Verify where required by law.
We are an equal opportunity employer and participate in E-Verify in states where required.
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